k***@ntlworld.com
2006-08-11 23:25:13 UTC
I was wheel clamped in Stevenage Leisure Park and feel I was trapped by
deliberately unclear signage. As far as I knew it was just a free car
park
The signs have text that is too small (one inch high) to read on entry
or parking. Also the warning is hidden in all this waffle( the exact
wording):
Stevenage Leisure Park
Safer car Park Charter
The Stevenage Leisure Park Management Team is committed to taking all
reasonable steps to ensure the safety and security of all car park
users along with their possessions.
The Security staff will conduct regular patrols of the car park and
monitor entrances and exits by either physical checks or Closed Circuit
Television, 24 hours each day.
Requests for help and advise by users of the facility can be made
directly to any of the patrolling security officers or by calling at
the main office located in the Management Suite.
Designated disabled car parking bays exist for those in possession of
the blue badge and this area is heavily monitored to ensure
unauthorised parking does not take place.
Car parking is free for all venue users and overnight parking is
permitted.
Reports of graffiti will be responded to within 24 hours. General
cleaning takes place daily from 0600 - 2200hrs daily.
Car park user satisfaction will be measured through feedback surveys
and the results published from time to time.
Help us provide you with a safer car park
Security office Tel 01438 317161.
The main text as I've shown above is all approximately 25mm / 1 inch
high. I went back to the site to see how I missed any warnings. I also
took photos. To read the sign I had to leave the car and cross the
road. ( my eyesight is perfect). While doing this my car nearly cased a
collision between a car leaving and one entering. It's not in a good
place to stop. The shouting between the two drivers was obscene!
Just under the above sing is this one (also 25mm letters) :
Stevenage Leisure Park
Town centre / Station users are not permitted to park on Stevenage
Leisure Park. Cars may only be Parked here for the period that
customers are actually using the facilities of the Leisure Park. No
unauthorised parking is permitted.
Stevenage leisure Park Management.
This sign is also in a few areas around the perimeter of the large car
park. From my parking space the nearest warning of any type was one of
these. It was 35 meters from my space so way too far.
The best warning that was in the park was a paper black and white
notice attached to some lamp posts (not in my area) and the footbridge
which I crossed. The text is about 1 ½ or 2 inches this time. It was
raining on the day. If I saw it I probably took no notice. It looked
like someone advertising something.
WARNING PRIVATE PROPERTY
24 HOUR WHEEL CLAMPING
Stevenage Leisure Park is PRIVITE PROPERTY. UNLESS YOU ARE USING THE
LEISURE PARK FACILITIES WHILE THE VECHICLE IS PARKED, YOU ARE ILLEGALLY
PARKED AND YOUR VECHICLE WILL BE CLAMPED.
TERMS OF PARKING:
YOU DO SO AT YOUR OWN RISK TO YOUR PROERTY YOU AGREE TO YOUR VEHICAL
BEING CLAMPED AND ONLY RELEASED UPON PAYMENT OF A PARKING AND
REALSE FEE OF £125.00
NOTE-UNCLAMED VEHICALS WILL BE TOWED AT A FINE OF £155.00
PLUS £25.00 PER DAY STORAGE.
The phone number for the clamping contractors is given at the bottom.
I was clamped because I crossed the bridge.
Should I go to court or take some other action on this basis:
1.The signs are not clear and Noticeable
2. The Charge was excessive. £125 plus £5 to pay by Debit card. I
have seen that the Police won a case where a £200 was deemed
excessive.
I have already appealed to clamping company but they rejected it.
Anyone have knowledge or experience of how these cases go?
deliberately unclear signage. As far as I knew it was just a free car
park
The signs have text that is too small (one inch high) to read on entry
or parking. Also the warning is hidden in all this waffle( the exact
wording):
Stevenage Leisure Park
Safer car Park Charter
The Stevenage Leisure Park Management Team is committed to taking all
reasonable steps to ensure the safety and security of all car park
users along with their possessions.
The Security staff will conduct regular patrols of the car park and
monitor entrances and exits by either physical checks or Closed Circuit
Television, 24 hours each day.
Requests for help and advise by users of the facility can be made
directly to any of the patrolling security officers or by calling at
the main office located in the Management Suite.
Designated disabled car parking bays exist for those in possession of
the blue badge and this area is heavily monitored to ensure
unauthorised parking does not take place.
Car parking is free for all venue users and overnight parking is
permitted.
Reports of graffiti will be responded to within 24 hours. General
cleaning takes place daily from 0600 - 2200hrs daily.
Car park user satisfaction will be measured through feedback surveys
and the results published from time to time.
Help us provide you with a safer car park
Security office Tel 01438 317161.
The main text as I've shown above is all approximately 25mm / 1 inch
high. I went back to the site to see how I missed any warnings. I also
took photos. To read the sign I had to leave the car and cross the
road. ( my eyesight is perfect). While doing this my car nearly cased a
collision between a car leaving and one entering. It's not in a good
place to stop. The shouting between the two drivers was obscene!
Just under the above sing is this one (also 25mm letters) :
Stevenage Leisure Park
Town centre / Station users are not permitted to park on Stevenage
Leisure Park. Cars may only be Parked here for the period that
customers are actually using the facilities of the Leisure Park. No
unauthorised parking is permitted.
Stevenage leisure Park Management.
This sign is also in a few areas around the perimeter of the large car
park. From my parking space the nearest warning of any type was one of
these. It was 35 meters from my space so way too far.
The best warning that was in the park was a paper black and white
notice attached to some lamp posts (not in my area) and the footbridge
which I crossed. The text is about 1 ½ or 2 inches this time. It was
raining on the day. If I saw it I probably took no notice. It looked
like someone advertising something.
WARNING PRIVATE PROPERTY
24 HOUR WHEEL CLAMPING
Stevenage Leisure Park is PRIVITE PROPERTY. UNLESS YOU ARE USING THE
LEISURE PARK FACILITIES WHILE THE VECHICLE IS PARKED, YOU ARE ILLEGALLY
PARKED AND YOUR VECHICLE WILL BE CLAMPED.
TERMS OF PARKING:
YOU DO SO AT YOUR OWN RISK TO YOUR PROERTY YOU AGREE TO YOUR VEHICAL
BEING CLAMPED AND ONLY RELEASED UPON PAYMENT OF A PARKING AND
REALSE FEE OF £125.00
NOTE-UNCLAMED VEHICALS WILL BE TOWED AT A FINE OF £155.00
PLUS £25.00 PER DAY STORAGE.
The phone number for the clamping contractors is given at the bottom.
I was clamped because I crossed the bridge.
Should I go to court or take some other action on this basis:
1.The signs are not clear and Noticeable
2. The Charge was excessive. £125 plus £5 to pay by Debit card. I
have seen that the Police won a case where a £200 was deemed
excessive.
I have already appealed to clamping company but they rejected it.
Anyone have knowledge or experience of how these cases go?