On 07/12/2017 11:13, Jim GM4DHJ ... wrote:
> "Altroy1" <***@nothing.invalid> wrote in message
>> Jim GM4DHJ ... wrote:
>>> I ordered a lap top battery from ebay and the seller took payment then
>>> made a refund saying I had requested to cancel the order which I
>>> didn't...anyway the refund has been pending for about a week now and I
>>> have checked all the paypal guff on pending refunds but still no idea
>>> when the refund will be able to be with transferred back into my bank
>>> account...what should I do?.....
>> Presumably you can ask for a copy of the alleged request to cancel if you
>> disagree that you did it. The seller should have had some kind of alleged
>> email or via Ebay's messaging system containing instructions to cancel the
>> order and shouldn't have too much of a problem forwarding you a copy. Ebay
>> and paypal should have dispute procedures and Ebay has community and help
>> pages which should assist. I would have thought that any refund should
>> quickly appear on your paypal account.
> just checked again ...now through........thank supreme being...I have found
> ebay and paypal to have zero customer service........
Phone Ebay on this number, it was valid a few weeks ago.
0800 358 6551