Post by Peter Parry Post by The Todal
I have a German car, and there is surely no doubt that German and
Japanese cars have the best reputation for reliability and quality.
Would that be why Audi and BMW are at the bottom of the JD Power
reliability rankings for 2017?
That does certainly seem odd. I've never heard of JD Power till now. I
was going by the Which reports. Landrover and Jaguar of course always
lag behind in reliability.
Our robust reliability research is powered by the experiences of 44,794
owners, who have given detailed insight into the ownership and
maintenance of 50,742 individual cars (online survey: Dec 2016 to Feb 2017).
Looking at BMW’s reliability across the entire brand, it makes for
encouraging reading. BMW is one of the brands to get a full five out of
five stars for reliability, for cars aged three years or less. Only a
quarter or so of owners experienced a problem, which is better than
most, with small SUV and large car owners being the least likely to put
in a trip to the local dealership or garage. Even those that do have
faults tend have a good chance of the issue being relatively minor. Just
as we age and develop more creaks, groans and pains than we’d like to
admit, the same can be said of cars. However, BMW vehicles seem to be
fitter than most, receiving a four-star reliability rating for cars aged
3-8 years. Less than half the owners we heard from had a problem with
older cars. But it’s not all good news. For those that do suffer a
fault, prepare to lever open your wallet or purse – BMW has the second
highest average repair cost of all brands (only Land Rover tops it in
terms of bank account misery).
And these What Car surveys look rather better for Audi: